Cancellations and changes
Articles
Rules • Retreat host
Host-cancellation penalties
What it costs you when you cancel — ranking impact, fees, and how to avoid them.
How-to • Retreat host
Cancel a booking as a host
The last-resort flow when you need to cancel a confirmed booking.
Guide • Retreat host
How guest cancellations work
Refund calculations and timing once a guest cancels.
How-to • Retreat host
Custom cancellation policies
When the presets don't fit, here's how to define your own.
How-to • Retreat host
Choose a cancellation policy for your retreat
Relaxed, Flexible, Moderate or Strict — which to pick and why.