Clearer help guides for hosts
Hosts: We rewrote 19 help articles about the calendar, rooms and pricing. Each one now walks you through step by step, using the exact button names you see on screen.
Browse the Help CentreThe latest updates to Finding Retreats, for guests and hosts. We add to this page whenever we release something you would notice, so check back for what's changed.
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Hosts: We rewrote 19 help articles about the calendar, rooms and pricing. Each one now walks you through step by step, using the exact button names you see on screen.
Browse the Help CentreGuests: Look for the discount badge on retreat cards. The lower price is applied for you at checkout, with no code needed.
Hosts: Add an early bird or limited-time discount to any retreat, as an amount off per guest or a percentage off. Find it under Your business, then Discounts.
Guests: See when your host has read your message.
Hosts: See when a guest has read your reply, so you know they got it.
Guests: Photos in retreat galleries now show in full detail, even on large screens.
Hosts: Your listing photos now show at full quality. You do not need to do anything.
Guests: If a room is for two or more people, the booking box tells you before you book.
Hosts: Set a minimum number of guests for a room, next to the maximum. For example, 2 for a double room.
Hosts: Next to each room price you now see the total guests will pay for each of your retreats.
Menus are now grouped by topic with clear headings, so it is quicker to find what you need.
Guests: Dates on the retreat booking calendar are easier to tap, and you can tap the dots under the calendar to jump straight to a month.
Hosts: Every photo uploader now uses the same rules and tells you straight away if a photo is too small to look sharp. Photos can be up to 20 MB.
Guests: Facilities such as a pool or Wi-Fi are named the same way on every listing, so places are easier to compare.
Hosts: Pick your facilities from one list, grouped by category. When you import a listing, matching facilities are ticked for you.
Guests: When you pick your dates, rooms that are already taken are locked, so you can only choose rooms that are free.
Hosts: Your calendar now shows each room on its own row. Block nights, add a booking by hand, link a calendar feed to a room, and set different prices for particular dates, such as high season.
Guests: Tap Personalize matches and tell us what matters to you. Retreat cards then show how well each retreat fits you, and the best matches come first.
Hosts: Your retreat page shows a fit chart, so guests looking for what you offer can find you.
Hosts: Upload your business logo and it shows on your retreat pages.
Guests: Retreat, service and experience pages now open faster.
Guests: If a host declines your booking request, or it runs out of time, we email you so you are not left waiting.
Hosts: When you decline a booking request, you can tell the guest why.
Hosts: The listing editor now shows a tip beside each field explaining what to write. The Help Centre also has a step-by-step guide to setting up a retreat.
Browse the Help CentreHosts: What we called Accommodation is now called Property in your dashboard and listing editor. Nothing else changes.
Hosts: Choose whether a room is priced per person or for the whole room.
Guests: A week before your retreat we email you what to bring and how to get there. Two days before, a short reminder has your check-in time and address.
A clearer font across the site, and a new switch to choose light mode, dark mode or your device setting.
Hosts: Give your team access as owner, manager or staff, each with the right permissions. Managers can block dates and answer booking requests.
Hosts: A new page explains how hosting on Finding Retreats works. Share it with anyone thinking of listing with us.
See Become a hostGuests: Add photos when you write a review of your stay.
Guests: Searching for a region now includes the towns inside it. For example, searching for Bali also shows listings in Ubud.
Guests: When a retreat is fully booked, join its waitlist. If a place opens up, we offer it to you.
Hosts: Mark a retreat as fully booked, and guests can join a waitlist instead of leaving.
Guests: Add a retreat to your own calendar, such as Google or Apple Calendar, from its page.
Hosts: Receive payouts to a bank account in more countries. The form asks for the bank details used in your country.
Hosts: The smallest deposit you can ask guests for is now 30% of the price.
Tap the microphone in Messages to speak instead of typing.
Guests: Send a booking request for a service or experience, just like a retreat. You can also contact our support team from Messages.
Hosts: Receive booking requests for your services and experiences, not only your retreats.
Guests: Services and experiences are now sorted into categories, so it is easier to find what you are looking for.
Hosts: Choose a category and subcategory when you list a service or experience. Your answers save as you type, so nothing is lost if you step away.
Guests: If something on an experience looks wrong, use Report this listing and our team will take a look.
Finding Retreats now comes in dark mode. Switch it on from the bottom of any page or from your account menu.
Guests: Browse all our hosts and open a host profile to see their listings and reviews.
Hosts: Your public host profile shows guests who you are, alongside your listings and reviews.
Browse hostsReact to a message with an emoji, reply to a particular message, and edit or delete what you sent.
Send photos and files in your conversations.
Hosts: Turn on browser notifications to hear about a new booking or enquiry straight away.
What we called Wellness is now called Services. You will find it in the same place.
Sign in with a link we email you. There is no password to remember.
Finding Retreats is open to everyone. Find and book retreats, wellness services and experiences, or list your own as a host.
Tell us what would make Finding Retreats better. Your message goes to our team in Messages.