Calendar and availability
Articles
How-to • Retreat host
How do I add a booking I took myself?
If a guest booked with you by phone, email or in person, add them to your calendar so nobody else can book their room. Pick the nights in the room's row, press Add a booking, enter the guest's name and number of guests, and press Add booking. No payment is taken and no email is sent.
Guide • Retreat host
Why isn't my calendar sync working?
Most sync problems are one of three things: the calendar isn't linked to a room, the link is wrong or has changed, or the other site hasn't read your link yet. Check each in turn below.
How-to • Retreat host
How do I sync my calendar with Airbnb, Booking.com or Google Calendar?
Syncing works in two directions. To stop double bookings here, add the other site's calendar link (an iCal or .ics link) and choose the room it belongs to. To stop double bookings there, copy one of your Share your availability links and paste it into the other site.
Guide • Retreat host
Should I block nights in a room or block spots on a retreat?
Block nights in a room when the room itself can't be used, for example for repairs or a private guest. Use Block spots when you want fewer places on a retreat without closing a particular room. There's no switch to block a whole property; block each room instead.
How-to • Retreat host
How do I choose the dates guests can book my retreat?
In your retreat's Retreat Type section, pick how guests book: Fixed sessions (everyone arrives and leaves together on dates you set), Rolling enrollment (guests arrive any day) or Flexible dates (guests pick their dates inside ranges you open). Then add your session dates or date ranges and save.
How-to • Retreat host
How do I block nights on my calendar?
Open your Calendar, pick the nights in a room's row, and press ✕ Block these nights in the column on the right. Guests can't book that room on those nights until you open them again. To hold back places on a retreat rather than a room, use Block spots instead.
How-to • Retreat host
How do I see other dates on my calendar?
Your calendar shows 14 nights at a time. Press Later to move a week forward, Earlier to move a week back, and Today to come back to this week. There are no month, week or list views.
How-to • Retreat host
What's on my host calendar, and how do I read it?
Your calendar shows 14 nights at a time. Each row is a room, grouped under its property, and each square is one night. Bookings, blocks and synced events show as bars along a room's row. A strip at the top shows when each retreat runs and how many guests are booked.
How-to • Retreat host
How do I set check-in and check-out times and a minimum stay?
Check-in and check-out times are in your retreat's Property section. The minimum stay is in the Retreat Type section and applies to rolling and flexible retreats.