Deposits secure bookings; balance dates protect cash flow. The right structure depends on your retreat length and lead time.
Common structures
- Full payment
— straightforward, no follow-up. Works for low-priced or short retreats.
- 50% deposit + 50% balance
— balance due 30–60 days before arrival. Good for medium-priced retreats.
- Small deposit + large balance
— $200–500 deposit, balance 60–90 days out. Better for high-ticket retreats where guests need time to budget.
Set it up
In Pricing → Payment plans, click
Add plan
.
Set deposit amount (fixed or %).
Set balance due date — in days before arrival.
Save.
Tips
If the balance charge fails, we retry over 7 days. Make sure your cancellation policy covers what happens if the balance never lands.