Guide • Retreat host

Should I block nights in a room or block spots on a retreat?

Block nights in a room when the room itself can't be used, for example for repairs or a private guest. Use Block spots when you want fewer places on a retreat without closing a particular room. There's no switch to block a whole property; block each room instead.

For retreat hosts. Account owners and managers. Menu: Bookings & payouts → Calendar.

Which one to use

A room is out of use (repairs, cleaning, a friend staying)
Block nights in that room's row. It's closed for every retreat that uses it.
The whole property is closed
Block the same nights in each room's row, one room at a time.
You want a smaller group on one retreat
Use Block spots and choose that retreat. Other retreats aren't affected.
You took a booking yourself
Don't block: add a booking instead, so the calendar shows who's staying.

Block nights in a room

Go to Bookings & payouts → Calendar.
Pick the nights in the room's row (click, or click and drag).
Press ✕ (Block these nights) in the column on the right.

Block spots on a retreat

Press Block spots at the top of the Calendar.
Choose the Retreat, the From date and the Until date (the first day the spots are free again).
Enter Spots to block and press Block dates.

Good to know

Rooms are shared between retreats at the same property. Blocking a room's nights closes it for all of them.
Blocked spots only change the headcount of the retreat you chose.
Neither kind of block cancels an existing booking.
Blocked spots show as a grey bar in the Retreats strip; blocked room nights show as a grey bar in the room's row.

Common questions

Why can't I block the whole property in one go?
Blocking works room by room. Block the nights in each room's row.
How do I undo blocked spots?
Click the grey bar in the Retreats strip and lift the block.

Still stuck? Message us: go to Inbox → Messages, change All to Support and press Contact Support. Include your retreat name and the dates.