Skip to main content

Guide • Guest

Cancellation policies explained

Relaxed, Flexible, Moderate and Strict — what each means for refunds and timing.

Every retreat on Finding Retreats has one of four cancellation policies, chosen by the host. It is shown on the listing page before you book, next to the deposit percentage and when the balance is due.

The four policies

Days are counted before the retreat start date. The percentage is the share of the deposit you paid that is refunded.

  • Relaxed — full refund 7+ days before the start, 50% at 2–6 days, none at 0–1 days.

  • Flexible (default) — full refund 14+ days before, 50% at 7–13 days, none at 0–6 days.

  • Moderate — full refund 30+ days before, 50% at 14–29 days, none at 0–13 days.

  • Strict — full refund 60+ days before, 50% at 30–59 days, none at 0–29 days.

Transfer and credit

Where the host has left them on, the listing also shows two alternatives to a straight cancellation: transferring the booking to another person, and converting it to credit for that host’s retreats, valid for 6, 12 or 24 months.

Wellness services and experiences

Single sessions and experiences use one rule instead: a full refund with at least 24 hours’ notice, no refund after that.