Your host inbox is the single source of truth for every guest conversation — pre-booking enquiries, confirmation chats, day-of arrival coordination.
Open the inbox
Click Messages in your dashboard.
Tips for handling messages well
Respond within 24 hours — this affects ranking.
Use the message templates feature to save common replies.
For multi-day bookings, set expectations before arrival (transport, what to bring).
Tips
Keep all conversations on Finding Retreats — disputes are easier to resolve when the conversation is logged.