Skip to main content

Policy • Legal

Community Standards

Effective date: September 11, 2026

The conduct we expect from everyone on Finding Retreats.

Finding Retreats works because most hosts and guests act well. Community Standards capture what we expect and what we won't accept.

What we expect

  • Honest listings — accurate descriptions, photos and pricing.

  • Respectful communication.

  • Reliable behaviour — guests honour bookings, hosts deliver what they listed.

  • Constructive reviews based on actual experience.

What we don't accept

  • Discrimination on the basis of race, gender, sexuality, religion, disability or age.

  • Harassment, threats or abusive communication.

  • Fraud — fake listings, fake reviews, payment manipulation.

  • Safety violations — willful disregard for guest safety.

  • Illegal activity on Finding Retreats or related to a booking.

Enforcement

We investigate every reported violation. Consequences range from warnings to permanent removal. Egregious violations result in immediate removal and may be reported to authorities.