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Rules • Retreat host

Finding Retreats hosting standards

The quality bar every retreat on Finding Retreats meets.

Every retreat on Finding Retreats meets a baseline quality bar. These aren't aspirational — they're minimums.

Listing accuracy

  • Every photo represents the actual venue.

  • The schedule reflects what guests actually experience.

  • Inclusions and exclusions are complete and honest.

Host behaviour

  • Respond to guest enquiries and requests within 24 hours.

  • Communicate proactively before arrival.

  • Address issues raised during a stay.

Accommodation

  • Clean rooms with fresh linens at check-in.

  • Safe and functioning facilities (bathrooms, water, electricity, smoke alarms where applicable).

  • Privacy appropriate to the room type sold.

Safety

  • A documented safety protocol.

  • Insurance appropriate to the activities.

  • Clear emergency procedures.

Consequences of falling short

Repeated failures result in ranking penalties, then suspension, then removal. We act on guest reports.